Hi Theresa, LDAP authentication requires installing the RT::Authen::ExternalAuth<http://search.cpan.org/%7Etsibley/RT-Authen-ExternalAuth-0.12/lib/RT/Authen/ExternalAuth.pm>module. Install the module then follow the directions in its README to see what to add to your RT_SiteConfig.pm. The best step by step directions I could find are here: http://requesttracker.wikia.com/wiki/ExternalAuth Hope this helps. Thanks,
Dan On Wed, Dec 19, 2012 at 8:34 AM, Theresa Wiltshire < [email protected]> wrote: > Hi, > > > > I am new to linux and request tracker, I have installed request tracker 4 > on a debian squeeze installation, it is all working fine expect I know need > to get users to authenticate through active directory using LDAP. I have > tried to do this but am not getting very far, are there any simple step by > step instructions on how to do this please as I think I am missing > something. Thanks in advance. > > > > Theresa > > > This e-mail is from The Clarendon College. > This e-mail, together with any files transmitted with it, are > confidential, and are intended solely for the use of the individual or > entity to whom they are addressed. Any unauthorised dissemination or > copying of this e-mail or its attachments, and any use or disclosure of any > information contained in them, is strictly prohibited, and may also be > illegal. > If you have received this e-mail in error please notify us by telephoning +44 > (0)1225 762686 or e-mail [email protected] and then delete it > from your system. > Please note that any views expressed by an individual within this e-mail, > do not necessarily reflect the views of The Clarendon College. > It should also be noted that any e-mails you send to Clarendon personnel > may be monitored by systems or persons other than the named communicant, > for the purposes of ascertaining whether the communication complies with > the law and with the College’s policies. > The Clarendon College has taken reasonable precautions to ensure no > viruses are present in this e-mail, the College cannot accept > responsibility for any loss or damage arising from the use of this e-mail > and/or files attached. > > Tel.No +44 (0)1225 762686 > Fax.No +44 (0)01225 751034 > Website: www.theclarendoncollege.com > > -------- > We're hiring! http://bestpractical.com/jobs > >
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