On 12/26/2012 09:28 AM, Chris Hall wrote: > Is there a way to add either all or the last comment to the format > section of a search? I have a customer who would like to pull the > comments or last comments, etc in a search and have it exported along w/ > the other data to a spreadsheet. > > To do that though as I am to understand, I'd need to have a comment > field in the format section in the advanced edit query section. I've > tried adding __Comment__, __Comments__, __LastComment__, but none of > those work. Is there another way of doing this or is it called > something else?
Check out RTx::TicketlistTransactions <https://metacpan.org/module/RTx::TicketlistTransactions>. It's similar to what you want, and may be enough. If it's not, you can use it as a basis to modify and provide your own.