Tanks for your earlier and prompt reply. I have started a clean installation of request tracker, but got stucked at Apache 2 config.I had run:
/etc/apache2/apache2.conf, I appended ServerName tracker I saved and run the command nano /etc/apache2/sites-availabe/default I added this two lines just before </VirtualHost> Include /etc/request-tracker3.8/apache2-modperl2.conf RedirectMatch ^/$/rt I save the file and run a2enmod rewrite; service apache2 restart but i kept getting the reply Module rewrite already enabled, Restarting web server apache2 Action 'start'failed. The Apache error log may have more information. PLease, a quick response will be well appreciated
