On Fri, Jan 18, 2013 at 03:19:23PM -0500, Vega, Angel L. wrote: > I'm trying to attach a custom data file to a new ticket but it's not being > saved once the > ticket has been created. (The data file contains plain text and commands > in JSON format and > the custom file extension is ".punt"). > > I've tried extracting the content into a ".txt" file but the end result is > the same. > > Does RT have any restrictions regarding file attachments? I would like to > know if the issue is > related to the file content or the file extension.
Open a bug with a sample file that fails? Even better if uploading the file to our RT fails and you have to zip it up to get it submitted. -kevin
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