Also this server has 2GB of ram. Generally speaking is that enough to run RT 4.02 on?
Thanks tim On Sat, Jan 26, 2013 at 11:19 AM, Tim Dunphy <[email protected]> wrote: > Hello List, > > I've been noticing that my RT web server has been running out of memory > very rapidly lately. And when I restart the web server I see this strange > RT related message: > > [monitor03:~] root% apachectl -t > Odd number of elements in anonymous hash at > /usr/local/rt4/sbin/../lib/RT/Config.pm line 1055. > Odd number of elements in hash assignment at > /usr/local/rt4/sbin/../lib/RT/Config.pm line 1056. > Syntax OK > > And I was wondering if this message could be related to the unusual level > of memory that Apache is gobbling up. I know that I have restarted the web > server several times in the past few months and never seen this message. > This is new and so is the phenomenon of the web server quickly running out > of memory. Which is why I surmise they may be related. > > > I know that I have never personally altered the file. It seems to have > been unchanged since the initial RT install in Oct of 2011: > > 48 -rw-r--r-- 1 root bin 45585 Oct 13 2011 > /usr/local/rt4/lib/RT/Config.pm > > > I am not the only one who admins RT in this 24 web shop. But I have made > some minor tweaks to RT_Site_Config.pm . Most recently I enabled GPG > settings there. Could any change to RT_Site_Config.pm cause this type of > message? Or alter RT so that it consumes copious amounts of memory? I > notice also that when I STOP the web server for a moment or two, I > instantly have two more gigabytes of memory available. > > But then I turn the web server back on and its fine for a few minutes. But > then RT's performance slows to a crawl and I notice that the web server > only has 10 MB free. > > This is what I see in the RT apache error log: > > monitor03:~] root% tail -f /usr/local/rt4/var/log/apache2.error > [Sat Jan 26 07:07:31 2013] [error] [client 10.40.27.251] > Apache2::RequestIO::rflush: (103) Software caused connection abort at > /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153 > [Sat Jan 26 07:17:18 2013] [error] [client 10.40.27.251] > Apache2::RequestIO::rflush: (103) Software caused connection abort at > /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153 > [Sat Jan 26 07:19:56 2013] [error] [client 10.75.13.45] Directory index > forbidden by Options directive: /usr/local/rt4/share/html > [Sat Jan 26 07:19:56 2013] [error] [client 10.75.13.45] File does not > exist: /usr/local/rt4/share/htmlerror > [Sat Jan 26 07:19:56 2013] [error] [client 10.75.13.45] File does not > exist: /usr/local/rt4/share/htmlfavicon.ico > [Sat Jan 26 07:19:56 2013] [error] [client 10.75.13.45] File does not > exist: /usr/local/rt4/share/htmlfavicon.ico > [Sat Jan 26 10:34:13 2013] [error] [client 10.75.13.45] > Apache2::RequestIO::rflush: (103) Software caused connection abort at > /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153, referer: > http://rt.mm3.mlbam.com/helpdesk/Search/Simple.html?q=Muthuraj > [Sat Jan 26 10:34:29 2013] [error] [client 10.75.13.45] > Apache2::RequestIO::rflush: (103) Software caused connection abort at > /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153, referer: > http://rt.mm3.mlbam.com/helpdesk/Search/Simple.html?q=Muthuraj > [Sat Jan 26 10:36:03 2013] [error] [client 10.75.13.45] > Apache2::RequestIO::rflush: (103) Software caused connection abort at > /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153, referer: > http://rt.mm3.mlbam.com/helpdesk/Search/Simple.html?q=Muthuraj > [Sat Jan 26 10:45:29 2013] [error] [client 10.40.27.251] > Apache2::RequestIO::rflush: (103) Software caused connection abort at > /usr/lib/perl5/site_perl/5.8.8/Plack/Handler/Apache2.pm line 153 > > > Top confirms that apache is the number 1 consumer of memory. It's a > strange situation and I'd appreciate any advice you might have on how to > proceed from here. > > Thanks > Tim > > -- > GPG me!! > > gpg --keyserver pool.sks-keyservers.net --recv-keys F186197B > > -- GPG me!! gpg --keyserver pool.sks-keyservers.net --recv-keys F186197B
