On Saturday, February 16, 2013, Kenneth Crocker wrote: > Alex, > > You need your condition to be user-defined, something like this: > > # Scrip name: WorkFlow on Next Action > > # Condition: User Defined > > # Action: User Defined > > # Template: Global template: Blank > > # Stage: TransactionBatch > > > #---------------------------------------------------------------------------- > > # Custom condition: > > > #---------------------------------------------------------------------------- > > # Set up initial values > > > > my $trans = $self->TransactionObj; > > my $ticket = $self->TicketObj; > > > > # check for CF "Next Action" is 'Post Construction', get out if not > > > > return ($trans->Type eq "CustomField" && > > $trans->Field eq "50" && > > $trans->NewValue eq "Post Construction"); > > > > return 0; > > > This allows you to check a specific CF for a specific value. > > > Kenn > > On Fri, Feb 15, 2013 at 4:24 AM, Alex Young < > [email protected] <javascript:_e({}, 'cvml', > '[email protected]');>> wrote: > >> Hi. I'm using RT 4.0.5. I am trying to update the DueDate field with the >> contents of a custom field with the datetime content. IT works fine on >> creation of the ticket if I set the condition to "On Transaction" or "On >> Create" but it doesn't update the DueDate field if the CF is modified >> later. Any ideas how I can update DueDate when the CF is modified? >> >> My scrip is: >> Condition: On Transaction >> Action: User defined >> Template: Global template: Blank >> Stage: TransactionCreate (Also tried TransactionBatch) >> Custom Condition: >> return 1; >> Custom action prep code: >> return 1; >> Custom action cleanup code: >> ## Turns into yyyy-mm-dd format for date conversion by RT::Date >> my $trans = $self->TransactionObj; >> my $ticket = $self->TicketObj; >> my $cf_date = $ticket->FirstCustomFieldValue('Deployment DateTime'); >> >> my $duedate = RT::Date->new($RT::SystemUser); >> $duedate->Set(Format=>'unknown', Value=>$cf_date); >> >> $ticket->SetDue($duedate->ISO); >> >> Thanks. >> >> >> -- >> RT training in Amsterdam, March 20-21: >> http://bestpractical.com/services/training.html >> >> Help improve RT by taking our user survey: >> https://www.surveymonkey.com/s/N23JW9T >> > >
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