My sincere apologies. It seems we misunderstood what reminders could do and what they were actually for.
We had thought they could perhaps be used to set a reminder for example that additional information was needed, and were sort of a reminder to a user in regards to a ticket. I believe this was wrong on our part. There are for sending out a reminder that a ticket is due in x number of days for example. That sort of thing. Correct? [ARC]<http://www.arcproductions.com/> Ray Corbett Technology Projects Manager p: 416.682.5200 x5232 | f: 416.682.5209 Arc Productions Ltd. | 230 Richmond Street East | Toronto, ON M5A 1P4 www.arcproductions.com<http://www.arcproductions.com>
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