On Tue, Mar 26, 2013 at 7:44 PM, Raymond Corbett <[email protected]> wrote: > Where are customfields stored?
Have you looked at the list of tables in the DB? CustomFields is a table. > For example, if I create a custom field and name it “Dev Code” for exmample. > > Where does that customfield actually exist in the code base. Have you looked at list of files in lib/ dir? lib/RT/CustomField.pm is a module. > Assuming I want to load a customfield, how would I identify it by name? For > example the one I called “Dev Code” http://bestpractical.com/rt/docs/latest/RT/CustomField.html#LoadByName-Queue-QUEUEID-Name-NAME Example in the following wiki article answers most of your questions and is first in the list after searching "custom field": http://requesttracker.wikia.com/wiki/ImportCustomFieldValues Google is also very helpful if you search "load rt custom field". -- Best regards, Ruslan.
