Better keep this interresting thread in the mailinglist or if you do
this offlist, please post a summary after you've had answers.
But oh wait,... I see that you're from the University of "Waterloo" and
I'm French so maybe you would not want to share this with me ;-)
Thibault
Le 02/04/2013 17:35, Lisa Tomalty a écrit :
HI all
If you have used RT4 with ITIL service operations processes (and/or
other ITIL processes such as change management), can you send me an
email to discuss?
Thanks everyone!
Lisa :)
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*Lisa Tomalty*
*Information Systems & Technology/Arts Computing Office*
**
MC 2052/PAS 2023
University of Waterloo
Waterloo, Ontario, Canada
(519) 888-4567 X35873
[email protected] <mailto:[email protected]>