On Tue, Apr 16, 2013 at 09:52:29AM -0500, Peter Boguszewski wrote: > We would like to proxypass traffic for RT for various reasons. > This works perfectly for most applications and for about 95% of RT. > The issue is in the Query Builder. The Results.html contains spaces > in the URL. This causes problems for Apache's proxypass / > proxypassreverse. It replaces white spaces with %2x and RT blows up > with this error: "An internal RT error has occurred. Your > administrator can find more details in RT's log files." Does anyone > know how to fix this issue?
You left out your actual RT version. Using 4.0.11 and a proxypass configuration, I don't see *any* unescaped whitespace when using the Query Builder. Also - you can always look in the backend RT server's logs to see the full error. This is the only real way to debug what you're seeing. -kevin
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