On Mon, Apr 22, 2013 at 11:13:48AM -0600, Don Beethe wrote: > Now inserting database ACLs. > > Granting access to rt_user@'localhost' on rt4. > > DBD::mysql::st execute failed: Access denied for user > 'root'@'rttest2.rmtc.fedex.com' to > database 'rt4' at /root/rt-4.0.11/sbin/../lib/RT/Handle.pm line 439. > > DBD::mysql::st execute failed: Access denied for user > 'root'@'rttest2.rmtc.fedex.com' to > database 'rt4' at /root/rt-4.0.11/sbin/../lib/RT/Handle.pm line 439. > > make: *** [initialize-database] Error 255 > > I am able to connect to the mysql server on rttest3 on rttest2 as user > root. > > I also ran Grant all on *.* to `root'@'rttest2.rmtc.fedex.com'
Does the rt4 database exist with a schema? It appears that part of the process succeeded, which means that it is unlikely to be a simple user/pass mismatch. I suspect the error message is just misleading. rt_user@'localhost' tells me you probably need to set DatabaseRTHost so that permissions are granted properly. You can also always look in the mysql error logs. -kevin
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