On 04/23/2013 02:42 PM, Joe Kirby wrote: > Jim > > Thanks for the suggestion. > > I tried removing the line and now it does not create linked tickets at all.
Anything in the error logs? I suspect your template is parsing incorrectly for a different reason. > I went to the url you shared and all the examples have the Type: approval ... because Jim linked you to the approvals docs after asking if you intended to create approvals. If you're not trying to create approvals, then don't include that line. > > I hope someone has a suggestion as this is key to my project and it > seems like it could work. It works for lots of folks. There's likely just an error in your template.