Hi After an upgrade from RT3 to RT4, I've noticed that all ticket creation notification sent to Outlook have extended sender information.
For example, in RT3, it used to report the sender in the format: "From: [email protected]" whereas now the sender is listed as "From: Apache [apache at server] on behalf of [email protected]" In this case, I would like to remove the 'on behalf of part from the head'. Originally, I thought it was some MTA configuration error, but I believe it has something to do with the upgrade because sending email separately from RT4 on the same system produces the correct header (i.e. [email protected]). I did a couple of checks afterwards on RT_SiteConfig.pm to see it was configured properly (i.e. making sure that $SetCorrespondAddress and $CommentAddress were set and made $SendmailArguments was defined (set to Set($SendmailArguments, "-oi -t");) I also tried switching between sendmail and postfix but they produce the same header information when using RT4. I also caught an old RT thread ( http://lists.bestpractical.com/pipermail/rt-users/2001-December/005900.html) that discussed the same issue which said that adding apache to the list of trusted sendmail users could resolve the problem but in this case, it does not. I'm wondering if there is any other file in RT4 that I missed which may affect this issue. Thanks. Brian
