Hello. We have recently migrated over to a new exchange environment. After we decommissioned the old server we began to have issues with mail outs from RT. Our linux\unix\rt admin is no longer accessible, so I am attempting to get mail working on this server. Please excuse my lack of knowledge and general unfamiliarity with the system. I'm new to working with RT.
Steps so far : - Reviewed support - Run yast2 and changed the MTA outgoing mail server to our new server fqdn. Heres what the setting look like : MTA -> Permanent -> Outgoing Mail Server:new fqdn ->Use TLS:masquerade -> Accept Remote SMTP Connections (downloading: empty, \ forward root mail: empty). - Then rebooted the RT server. No joy. - Checked the "aliases" file in the /.etc folder. There are no references to my old mail server to change to the new mail server and the aliases are correct. - I ran the "newaliases" command to be safe. - I am able to ping my mail server from RT - I am able to establish an smtp connection over port 25. I would welcome any suggestions on how to get ticket mailout working again. - Wayne
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