On Sat, May 11, 2013 at 3:45 AM, Andy Lee <[email protected]> wrote:
> Hi, I'm just wondering where is the logic stored for when a user > replies to an email that was generated by RT. > > How does RT know that particular comment replied via email > goes to a particular ticket number? > > Where is that logic stored and is it modifiable? Thanks! > > Modifiable, see RepliesToResolved extension from CPAN. It's simple, but teach you all you need. > Andy > > > > -- > RT Training in Seattle, June 19-20: http://bestpractical.com/training > -- Best regards, Ruslan.
-- RT Training in Seattle, June 19-20: http://bestpractical.com/training
