On 05/13/2013 06:59 AM, David Lane (IT Support) wrote: > Now I have a couple of other issue which could be unrelated (1) admins > get copies of their own admincc messages
There is a $NotifyActor site-wide config option and a per-user preference. > (2) [email protected] > <mailto:[email protected]> is ignored and email comments are taken > as correspondance You didn't show your /etc/aliases file, but I expect you have help-comment to run rt-mailgate --action correspond instead of --action comment. > [Mon May 13 13:00:08 2013] [error]: Can't locate object method > "err_headers_out" via package "RT::Dashboard::FakeRequest" at > /usr/share/request-tracker4/lib/RT/Interface/Web.pm line 891, <DATA> > line 1000. (/usr/share/request-tracker4/lib/RT/Interface/Web/Handler.pm:209) > [Mon May 13 13:00:08 2013] [error]: Caught exception: An internal RT > error has occurred. Your administrator can find more details in RT's > log files. (/usr/share/request-tracker4/lib/RT/Dashboard/Mailer.pm:117) Upgrade to RT 4.0.9. This was first fixed in that version. -- RT Training in Seattle, June 19-20: http://bestpractical.com/training
