Hello, I also posted this on rt-devel but it's not really a development of RT issue. More like a REST interface issue. I hope it's OK that I'm crossposting it here.
I'm writing some perl that analyzes new Incident Reports in RTIR and looks for related Incidents that might already exist. I cannot however figure out how to link them now because there's no Parent/Child relationship in RT ::Client::REST. Can anyone offer some guidance on what I can do? I'm about an hour into the coding and this is a major roadblock. http://search.cpan.org/~jlmartin/RT-Client-REST-0.43/lib/RT/Client/REST.pm Shows: link_tickets (src => $id1, dst => $id2, link_type => $type) Create a link between two tickets. A link type can be one of the following: - DependsOn - DependedOnBy - RefersTo - ReferredToBy - HasMember - MemberOf Should I have just gone ahead and used LWP or would I still have the same problem? -- Landon Stewart <[email protected]>
-- RT Training in Seattle, June 19-20: http://bestpractical.com/training
