On Fri, May 10, 2013 at 10:45:59AM +0100, Asanka Gunasekera wrote: > Hi I have added below to the RT_SiteConfig.pm and all are working fine > except the > "__TimeLeft__" it just come as an empty column, can any one tell me how to > rectify this. I am > using RT4, oracle db and Redhat linux
After fixing several other errors in your format (use __WebPath__
instead of $RT::WebPath and this line is wrong:
'<b>><A
the format works fine and displays TimeLeft for me.
-kevin
> Set ($DefaultSearchResultFormat, qq{
> '<b><A
> HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#',
> '__QueueName__',
> '<b>><A
>
> HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__Subject__</a></b>/TITLE:Subject',
> '__Status__',
> '__OwnerName__',
> '__Priority__',
> '__CustomField.{SLA}__',
> '__NEWLINE__',
> '',
> '<small>__Requestors__</small>',
> '<small>__CreatedRelative__</small>',
> '<small>__ToldRelative__</small>',
> '<small>__LastUpdatedRelative__</small>',
> '<b><small>__Created__<small></a></b>/TITLE:Create Date',
> '<small>__TimeLeft__</small>'
> });
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