Can any one provide any insight as to why this is not working? I have since upgraded to 4.0.13 and the issue still exist. I have also notice that when logged in as user the rt at a glance is not working correctly with searches that were set up for Un owned ticket
Also this issue exist for me in both y test env and my production env, both were upgraded at the same time. When tailing the log and trying to access the rt at a glance from the root user and menu section Tools > Configuration > Global > RT at a Glance I get the following error in the log, no other messages come from the log [Wed May 29 14:57:54 2013] [error]: Can't call method "Content" on an undefined value at /opt/rt4/share/html/Admin/Global/MyRT.html line 69. Stack: [/opt/rt4/share/html/Admin/Global/MyRT.html:69] [/opt/rt4/share/html/Admin/autohandler:49] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:635] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:335] [/opt/rt4/share/html/autohandler:53] (/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208) -- View this message in context: http://requesttracker.8502.n7.nabble.com/RT-at-a-Glance-error-after-upgrade-from-4-011-to-4-0-12-tp53829p54098.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training in Seattle, June 19-20: http://bestpractical.com/training
