Sorry, to be clear -- I overrode the RT_Config option in the RT_SiteConfig intentionally, and I don't want RTIR_Config to override it again, so it's okay that RT is ignoring the latter change.
I tried putting a RTIR_SiteConfig.pm file in several prospective locations (/opt/rtir3/etc, /opt/rtir3/local/plugins/RT-IR/etc, /opt/rtir3/local/etc) in the hopes that that would get applied in the correct order. None of those appeared to work, and in the latter two cases RT told me that I couldn't override an option in RT_Config and to use RT_SiteConfig instead. - Kevin On 2013-6-4 7:25 PM, "Riggle, Kevin" <[email protected]> wrote: >Hi all, > >When cron runs rt-email-dashboards, it tells me: > >Change of config option 'Active_MakeClicky' at >/opt/rtir3/local/plugins/RT-IR/etc/RTIR_Config.pm line 497 has been >ignored. It may be ok, but we want you to be aware. This option has been >set earlier in /opt/rtir3/etc/RT_SiteConfig.pm line 65. at >/opt/rtir3/sbin/../lib/RT/Config.pm line 1148. > >I overrode this option intentionally, and the hourly e-mails from cron are >annoying. Is there any way to tell RT I really meant to do this? > >- Kevin > > > >-- >RT Training in Seattle, June 19-20: http://bestpractical.com/training -- RT Training in Seattle, June 19-20: http://bestpractical.com/training
