Hello. I realize RT 3.6.11 is pretty old at this point, but I'm hoping someone may have an answer for this. I recently tried to use the CLI 'rt' command, and authentication is not working. We use external authentication with our installation. I'm sure the CLI was working for us in the distant past (may have been RT 3.0.x).
Currently, though, after prompting for the password, it always says "rt: Incorrect username or password." I do have test instances for 3.8.x and and 4.0.x, and those versions of 'rt' work, because I set 'externalauth' to 1. But the 3.6 version of 'rt' doesn't support that option. If I try to use the 3.8 version of 'rt' CLI with the 3.6.11 installation, authentication succeeds, but it never finds any tickets, e.g., for valid 'list' requests. "No matches found". So I assume there is some mismatch there. I turned on debugging and it looks like the initial authentication succeeds, but no cookie is created/stored, and so any further interaction is blocked. I also tried backporting 'externalauth' to the 3.6.1 'rt', but haven't gotten it to work. Any help or hints appreciated. +=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+= John Bartelt [email protected] SLAC National Accelerator Laboratory 650-926-4591 MS 97 2575 Sand Hill Road Menlo Park, CA 94025 office: OCIO room 307 -- RT Training in Seattle, June 19-20: http://bestpractical.com/training
