Kevin, I have scripts that run and then use mutt to send out emails to RT. I changed the REPLYTO variable on the server that is running the script and the mutt line looks like this:
mutt -a /tmp/enroll.pdf -s 'Daily Enrollment Report' [email protected] < /u/usr/brother/pastdue-pdf.txt I am running this as root a I went into RT and created another user with my old email address and fixed up some permissions for that user and now get these errors [Fri Jun 07 12:18:14 2013] [error] [client 172.31.6.213] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: Number found where operator expected at (eval 952) line 1, near "Return 1" [Fri Jun 07 12:18:14 2013] [error] [client 172.31.6.213] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: \t(Do you need to predeclare Return?) [Fri Jun 07 12:18:14 2013] [error] [client 172.31.6.213] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: [Fri Jun 7 16:18:14 2013] [error]: Scrip 42 Prepare failed: syntax error at (eval 952) line 1, near "Return 1" (/opt/rt3/lib/RT/Action/UserDefined.pm:67) On Mon, Jun 3, 2013 at 12:58 PM, Kevin Falcone <[email protected]>wrote: > On Mon, Jun 03, 2013 at 11:11:40AM -0400, john boris wrote: > > I had to change the email address on my rt3 (3.6.6) instance for the > owner and also for my > > login. Now I am getting emails that says a ticket can't be created. > > 1. I changed the OwnerEmail setting to my new email in > RT_SiteConfig.pm. > > Do I have to restart RT to get this working. Or restart Apache? > > 2. I changed my users email and since then I am getting emails that > tickets can't be created > > on the queues. > > Show the actual errors from your logs please. > > -kevin > > > > -- > RT Training in Seattle, June 19-20: http://bestpractical.com/training > -- John J. Boris, Sr. Online Services www.onlinesvc.com
-- RT Training in Seattle, June 19-20: http://bestpractical.com/training
