Hey folks. I'm using rt 4.02 via REST and I noticed a surprising difference in performance between using the RT web GUI where a certain query takes less than one second and the RT command line where the same query takes close to four seconds.
rt ls '[email protected]' (takes 3+ seconds) rt web UI quick search for [email protected] (takes < 1 second) That user has 133 tickets. If I do this for a user with 6 tickets then both methods are essentially instant. What's going on here? thanks! ram
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