> On Mon, Jun 03, 2013 at 09:52:24PM +0000, Brent Wiese wrote:
> > I'm running RT 4.0.10.
> >
> > I tried installing rt-extension-cloneticket-withdata. It looks
> like that hasn't been updated
> > in a while - not since rt 4 anyways.
> >
> > When I try cloning a ticket, I get:
> >
> > RT: Not an ARRAY reference at
> > /opt/rt4/local/plugins/RT-Extension-CloneTicket-
> WithData/html/Ticket/Clone/index.html line
> > 183.#012#012Stack:#012
> > [/opt/rt4/local/plugins/RT-Extension-CloneTicket-
> WithData/html/Ticket/Clone/index.html:183]#012
> > [/opt/rt4/share/html/Ticket/autohandler:66]#012
> > [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:634]#012
> > [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:335]#012
> [/opt/rt4/share/html/autohandler:53]
> > (/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)
> >
>
> Yep - that's a change between 3.8 and 4.0.
>
> The Queue cache is stored in $session{$cache_key}{queues} rather than
> directly under the cache key. Should be a simple enough change to the
> module to get past that error. If that fixes it for you, send a pull
> request?
>
> -kevin
Made the above change (think it was in 4 places) in the index.html file (only
one I found with that line) and now I get:
[Tue Jun 11 22:59:49 2013] [error]: could not find component for path
'/Ticket/Elements/Tabs'
Stack:
[/opt/rt4/local/plugins/RT-Extension-CloneTicket-WithData/html/Ticket/Clone/index.html:50]
[/opt/rt4/share/html/Ticket/autohandler:66]
[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:634]
[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:335]
[/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)
That path is actually to a Callbacks file included with the plugin, which
appears to function since it's what adds the "clone" link to the ticket, which
is there, because I get the error after clicking it.
Any ideas? This is beyond my programming level. If it's not a quick fix, I'll
probably have to ditch it (or hope the original author sees this and updates
the module).
Thanks!
--
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