BTW, while I'm at it, the "links" table also misses such an 'instance' field :

When we link assets to tickets, we would like to distinguish between what we consider the "main" asset and the "related" assets.

Examples :

- "sites" are assets. One ticket is created for a "site" but may concern other sites. - "servers" are assets. The cause of the problem is one specific server but the problem might impact others. We do link all impacted servers to the ticket but there is a "main" server.

You could see this as a "subtype".


Also wanted to mention that the "links" table misses an index on "target" (some of our queries' execution times were divided by 7 when adding this index). We are using Postgres exclusively.


Hope this helps,

JC


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