On Mon, Jun 24, 2013 at 01:59:19PM -0700, Landon wrote:
> Would this be acceptable as a new configuration?
> Set(%Lifecycles
> __maps__ => {
> 'from SC-ABUS -> to Incident Reports' => {
> 'open' => 'open',
> 'resolved' => 'resolved',
> 'new' => 'new',
> 'stalled' => 'stalled',
> 'deleted' => 'rejected'
> } );
> Ignoring the fact that you're missing a comma and a closing }, it's quite easy to add your sample to an RT_SiteConfig.pm and then go to https://you.rt.server/Admin/Tools/Configuration.html to see what RT parsed as your lifecycle config. In general, top level keys do not need to be copied (so if you're not changing general you don't have to copy it) but if you're changing something inside general, you *do* have to copy it. -kevin
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