I am getting the following message when getting mail. delivered to MDA_external command rt-mailgate () I cannot find any new tickets.
I do not appear to have connect messages in the apache logs. What do I need to check next? Here is my get mail log Getmail config [retriever] type = SimpleIMAPSSLRetriever server = imap.gmail.com port = 993 username = [email protected] password = xxxxxxxxxx mailboxes = ('INBOX',) [destination] type = MDA_external path = /usr/bin/rt-mailgate user = rtuser group = rtgroup arguments = ("--url", "http://localhost/rt";, "--queue", "IT Support", "--action", "correspond",) [options] read_all = false delete = false received = false delivered_to = false message_log = /var/log/request-tracker/mvmail.log Thanks Bryon Baker Network Operations Manager Copesan - Specialists in Pest Solutions 800-267-3726 . 262-783-6261 ext. 2296 [email protected] www.copesan.com "Servicing North America with Local Care" -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kevin Falcone Sent: Monday, July 01, 2013 11:12 AM To: [email protected] Subject: Re: [rt-users] Setup RT-Mailgate On Fri, Jun 28, 2013 at 09:57:56PM +0000, Bryon Baker wrote: > I figured out the issue. All I have to do is run the program from the tmp > directory. > > I now get the following message > > delivered to MDA_external command rt-mailgate () > > But can't find it in RT no ticket created. > I don't see where you specified what I assume is your fetchmail configuration to run rt-mailgate? You should also be reading your Apache logs to make sure that rt-mailgate is actually connecting to RT. -kevin
