On 07/02/2013 11:42 AM, Sherri McGurnaghan wrote: > [crit]: Something went wrong while trying to run RT's standalone web server: > > Can't locate FCGI.pm in @INC (@INC contains: > /usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib > /etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2 > /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14 > /usr/local/lib/site_perl .) at /usr/share/perl5/Plack/Handler/FCGI.pm > line 8.
You need to install the FCGI Perl module. Since you appear to be using the Ubuntu packages and the system perl, try this: apt-get install libfcgi-perl It should have been installed when you installed the Ubuntu package, since request-tracker4 depends on libhtml-mason-perl which depends on libfcgi-perl. RT's standard configure script during a tarball install has an --with-web-handler=fastcgi to ensure this dep is present. > So I am at a loss as what to do next. Maybe the two can’t run on the > same server? Any help / guidance would be appreciated. They can run just fine together, however: > FYI: > > * OS and version - Ubuntu 12.04 > * Memory - 1 GB > * Disk - 10 GB > * Processor - Intel(R) Xeon(TM) CPU 3.40GHz > * Database and version - MySQL version 5.5.29 > * Apache version - Apache version 2.2.22 That's a tiny amount of memory for an RT server which also hosts the database on the same machine. You'll want to tune MySQL and Apache so they can't swap death.
