Hi,
Both AD & RT have a user matching email && Username. Regarding RealName, yes I read about it but in my case, real names are NEVER the same they use Kevin FALCONE, KEVIN A FALCONE, KEVIN B FALCONE, and so on. But yes you're right about what's documented. On Fri, Jul 5, 2013 at 4:14 PM, Kevin Falcone <[email protected]>wrote: > On Thu, Jul 04, 2013 at 05:00:23PM +0200, Maximilien Drouet wrote: > > As you can see in the log output I successfully find the user BUT I > have an error "Couldn't > > create user myuser " which I don't understand because YES user > exists but I just want to > > authenticate not recreate a user. > > Does the user exist with a matching Email Address AND username? Or is > the username different. > > Also, as documented, you probably shouldn't be using RealName here: > > > 50 'attr_match_list' => [ > > 51 'Name', > > 52 'EmailAddress', > > 53 'RealName', > > 54 ], > > It means you can't have two users named Kevin Falcone in your RT. > > -kevin > -- Max
