On Fri, Jul 05, 2013 at 05:03:22PM +0000, Sobecki, Joseph wrote: > I am running Ubuntu Server. I have unzipped the RT package into > "/var/www/" directory and try > to run > sudo /var/www/rt/configure --help > & > /var/www/rt/configure --help > > Both commands fail (see attached screenshot). I originally tried to upload > the files to the > /sr/ directory but didn't have permissions and choose to use /var/www/ > because it was the one > directory (besides /home/) that I had already created permissions for. > > This is my first time trying to do an install of this type and I have had > a really hard time.
The rt tarball doesn't unpack into an rt/ directory, it unpacks into rt-4.0.13 (or whatever the version is). Also, it doesn't run from the untarred tarball. You can see this by looking at ls /var/www Also, don't run configure from outside the RT tarball directory. Untar it in your home directory, find the correct directory and start from there. -kevin
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