Hi All - Just upgraded my test instance of RT from 4.0.6 to 4.0.16. The upgrade process goes smoothly with no errors. But afterwards when I attempt to create a ticket the web page displays the *Basics* form, and nothing else, except an error: "An internal RT error has ocurred. Your administrator can find more details in RT's log files.".
So...I went and checked rt.log and saw this anytime I try to create a ticket via the web: [Tue Jul 30 14:10:06 2013] [error]: Can't locate object method "Name" via package "QueueObj" (perhaps you forgot to load "QueueObj"?) at /opt/rt4/local/html/Ticket/Create.html line 119. Stack: [/opt/rt4/local/html/Ticket/Create.html:119] [/opt/rt4/share/html/Widgets/TitleBox:56] [/opt/rt4/local/html/Ticket/Create.html:195] [/opt/rt4/share/html/Ticket/autohandler:66] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:635] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:335] [/opt/rt4/share/html/autohandler:53] (/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208) I don't know what to make of any of that. Any help is appreciated! Max -- Max McGrath Network Administrator Carthage College 262-552-5512 mmcgr...@carthage.edu