I had considered using AT to track the devices themselves that are being repaired. I had thought about whether there was a way to use AT to do this, but I don't see any way to create a finite supply of parts and to subtract from that inventory when used (unless I created an asset for every part in inventory which, when you get into things like screws, would be a bit ridiculous).
On Tue, Jul 30, 2013 at 3:43 PM, [email protected] <[email protected]> wrote: > On Tue, Jul 30, 2013 at 03:35:30PM -0400, Matt Brennan wrote: > > Good Day, > > > > I was looking, and don't see anything, so I'm wondering if this exists. > > We are considering adding a queue to RT to track hardware repairs. As > such, > > we would want to keep a list of parts on hand, and be able to associate > > parts used with the repair ticket. Before I consider coding it myself, > I'm > > wondering if anything like that currently exists for RT. > > > > Using RT 4, in case it matters. > > > > Thanks, > > Matt > > Maybe you could use AT for that with the appropriate custom fields. > > Ken >
