On Mon, Aug 05, 2013 at 05:45:58PM +0000, Elliott, Kevin C (DOR) wrote: > [Mon Aug 5 17:10:47 2013] [error]: LDAP search failed Can't contact LDAP > server > > (/usr/local/share/request-tracker4/plugins/RT-Extension-LDAPImport/lib/RT/Extension/LDAPImport.pm:1237) > > LDAP search failed Can't contact LDAP server > > Looking at the perl for LDAPImport.pm shows me that the _run_search method > is generating the > "LDAP search failed" part of the debugging output. I'm assuming this means > that Net::LDAP is > generating the "Can't contact LDAP server" from $result->code. I feel this > hypothesis is > further supported by the fact that a `grep "contact" LDAPImport.pm' turn > up nothing. It looks > like Net:LDAP just gets the base and filter and off it goes. I've > confirmed that my filter > works with ldapsearch.
Correct - those errors come from Net::LDAP->error(). What do the logs on your LDAP server say? -kevin
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