When I look at syslog I see the following during startup:


Aug  9 08:28:03 rt4 acpid: starting up with netlink and the input layer
Aug  9 08:28:03 rt4 acpid: 1 rule loaded
Aug  9 08:28:03 rt4 acpid: waiting for events: event logging is off
Aug 9 08:28:04 rt4 RT: DBI connect('dbname=rtdb;host=localhost','rtuser',...) failed: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) at /usr/local/share/perl/5.14.2/DBIx/SearchBuilder/Handle.pm line 105. (/usr/local/share/perl/5.14.2/Carp.pm:102) Aug 9 08:28:05 rt4 RT: DBI connect('dbname=rtdb;host=localhost','rtuser',...) failed: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) at /usr/local/share/perl/5.14.2/DBIx/SearchBuilder/Handle.pm line 105. (/usr/local/share/perl/5.14.2/Carp.pm:102)
Aug  9 08:28:08 rt4 /usr/sbin/cron[2152]: (CRON) INFO (pidfile fd = 3)
Aug  9 08:28:08 rt4 /usr/sbin/cron[2172]: (CRON) STARTUP (fork ok)
Aug  9 08:28:08 rt4 /usr/sbin/cron[2172]: (CRON) INFO (Running @reboot jobs)
Aug 9 08:28:08 rt4 mysqld_safe: Starting mysqld daemon with databases from /var/lib/mysql Aug 9 08:28:08 rt4 mysqld: 130809 8:28:08 [Note] Plugin 'FEDERATED' is disabled. Aug 9 08:28:08 rt4 mysqld: 130809 8:28:08 InnoDB: The InnoDB memory heap is disabled Aug 9 08:28:08 rt4 mysqld: 130809 8:28:08 InnoDB: Mutexes and rw_locks use GCC atomic builtins Aug 9 08:28:08 rt4 mysqld: 130809 8:28:08 InnoDB: Compressed tables use zlib 1.2.7
Aug  9 08:28:08 rt4 mysqld: 130809  8:28:08 InnoDB: Using Linux native AIO
Aug 9 08:28:08 rt4 mysqld: 130809 8:28:08 InnoDB: Initializing buffer pool, size = 128.0M Aug 9 08:28:08 rt4 mysqld: 130809 8:28:08 InnoDB: Completed initialization of buffer pool Aug 9 08:28:08 rt4 RT: DBI connect('dbname=rtdb;host=localhost','rtuser',...) failed: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) at /usr/local/share/perl/5.14.2/DBIx/SearchBuilder/Handle.pm line 105. (/usr/local/share/perl/5.14.2/Carp.pm:102) Aug 9 08:28:08 rt4 mysqld: 130809 8:28:08 InnoDB: highest supported file format is Barracuda. Aug 9 08:28:08 rt4 RT: DBI connect('dbname=rtdb;host=localhost','rtuser',...) failed: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) at /usr/local/share/perl/5.14.2/DBIx/SearchBuilder/Handle.pm line 105. (/usr/local/share/perl/5.14.2/Carp.pm:102) Aug 9 08:28:09 rt4 mysqld: 130809 8:28:09 InnoDB: Waiting for the background threads to start Aug 9 08:28:10 rt4 mysqld: 130809 8:28:10 InnoDB: 5.5.31 started; log sequence number 2602152497 Aug 9 08:28:10 rt4 mysqld: 130809 8:28:10 [Note] Server hostname (bind-address): '127.0.0.1'; port: 3306 Aug 9 08:28:10 rt4 mysqld: 130809 8:28:10 [Note] - '127.0.0.1' resolves to '127.0.0.1'; Aug 9 08:28:10 rt4 mysqld: 130809 8:28:10 [Note] Server socket created on IP: '127.0.0.1'. Aug 9 08:28:10 rt4 mysqld: 130809 8:28:10 [Note] Event Scheduler: Loaded 0 events Aug 9 08:28:10 rt4 mysqld: 130809 8:28:10 [Note] /usr/sbin/mysqld: ready for connections. Aug 9 08:28:10 rt4 mysqld: Version: '5.5.31-0+wheezy1' socket: '/var/run/mysqld/mysqld.sock' port: 3306 (Debian) Aug 9 08:28:10 rt4 /etc/mysql/debian-start[2704]: Upgrading MySQL tables if necessary. Aug 9 08:28:10 rt4 /etc/mysql/debian-start[2708]: /usr/bin/mysql_upgrade: the '--basedir' option is always ignored

It almost looks like RT is trying to connect before MySQL is loaded. Also - I find that the connection intermittently works then fails. One minute I'm looking at my new RT tickets then on a page refresh I am back to the RT setup screen because it thinks there is no database configured.

I'm at a loss here and really need to get this new install stable. Any help is appreciated.

Paul O'Rorke
Tracker Software Products Canada Limited



On 08/09/2013 12:54 AM, Paul O'Rorke wrote:
OK - a little premature.

After running for a few hours I rebooted my new RT and get a database connect fail. For some reason it's not trying to use a password in DBI connect:

    Aug  9 00:33:23 rt4 RT: DBI
    connect('dbname=rtdb;host=localhost','rtuser',...) failed: Access
    denied for user 'rtuser'@'localhost' (using password: NO) at
    /usr/local/share/perl/5.14.2/DBIx/SearchBuilder/Handle.pm line
    105. (/usr/local/share/perl/5.14.2/Carp.pm:102)

The database name, user and password are all correct in RT_SiteConfig.pm and I can connect using those credentials from a shell on that box and can access the right database.

Any suggestions why I'm seeing (using password: NO) in my logs? I get something similar at startup/shutdown.

regards

*Paul O’Rorke*
Tracker Software Products
[email protected] <mailto:[email protected]>


On 8/8/2013 9:52 PM, Paul O'Rorke wrote:
Thanks for all the support. I have a shiny new 4.0.17 ticking away nicely. Very happy.

*Paul O’Rorke*
Tracker Software Products
[email protected] <mailto:[email protected]>



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