Can someone help?
I am trying to retrieve the description on a queue given the name from a ticket
object.
Here is what I tried so far.
my $trans = $self->TransactionObj;
my $ticket = $self->TicketObj;
my $qname = $self->TicketObj->QueueObj->Name;
my $qdescription = $self->QueueObj->Description (Name = $qname);
$RT::Logger->debug("Change Script Found Queue Desc: $description\n");
Thanks
Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726 * 262-783-6261 ext. 2296
[email protected]<mailto:[email protected]>
www.copesan.com<http://www.copesan.com/>
"Servicing North America with Local Care"
