Thanks for the quick response to a NewBe question sorry. Thanks Bryon Baker Network Operations Manager Copesan - Specialists in Pest Solutions 800-267-3726 • 262-783-6261 ext. 2296 [email protected] www.copesan.com "Servicing North America with Local Care"
-----Original Message----- From: G. Dawson [mailto:[email protected]] Sent: Thursday, August 22, 2013 11:26 AM To: Bryon Baker Subject: Re: [rt-users] Oldvalue and New value Oldvalue and Newvalue should be OldValue and NewValue Gareth On 2013-08-22 17:14, Bryon Baker wrote: > Need to know what I am doing wrong I cannot seem to figure out how to > implement this code > > my $ticket = $self->TicketObj; > > my $txn = $self->TransactionObj; > > my $type = $txn->Type; > > my $field = $txn->Field; > > my $NewStatus = "open"; > > my $oldvalue = $txn->Oldvalue; > > my $newvalue = $txn->Newvalue; > > $RT::Logger->debug("Open Ticket on Change Oldvalue $oldvaluen"); > > $RT::Logger->debug("Open Ticket on Change Newvalue $newvalue n"); > > I continue to get the following for new or old value. > > Scrip 63 Commit failed: RT::Transaction::Oldvalue Unimplemented in > RT::Action::UserDefined. ((eval 1728) line 6) > > Thanks all for the help. > > Thanks > > Bryon Baker > > Network Operations Manager > > _COPESAN__ - SPECIALISTS IN PEST SOLUTIONS_ > > 800-267-3726 * 262-783-6261 ext. 2296 > > [email protected] > > www.copesan.com [1] > > _"SERVICING NORTH AMERICA WITH LOCAL CARE"_ > > > > Links: > ------ > [1] http://www.copesan.com/
