On Thu, Aug 29, 2013 at 05:39:33PM +0000, Elliott, Kevin C (DOR) wrote: > root@DorJnuASD-RT:~/Bin# ls -la /usr/share/request-tracker4/lib/RT/Condition/ > total 60 > drwxr-xr-x 2 root root 4096 Aug 29 09:24 . > drwxr-xr-x 17 root root 4096 Jun 11 11:27 .. > -rw-r--r-- 1 root root 2247 May 22 09:49 AnyTransaction.pm > -rw-r--r-- 1 root root 2742 May 22 09:49 BeforeDue.pm > -rw-r--r-- 1 root root 2677 May 22 09:49 CloseTicket.pm > -rw-r--r-- 1 root root 2475 May 22 09:49 Overdue.pm > -rw-r--r-- 1 root root 2351 May 22 09:49 OwnerChange.pm > -rw-r--r-- 1 root root 2356 May 22 09:49 PriorityChange.pm > -rw-r--r-- 1 root root 2325 May 22 09:49 PriorityExceeds.pm > -rw-r--r-- 1 root root 2306 May 22 09:49 QueueChange.pm > lrwxrwxrwx 1 root root 9 Aug 29 08:37 RCS -> /root/RCS > -rw-r--r-- 1 root root 2829 May 22 09:49 ReopenTicket.pm > -rw-r--r-- 1 root root 4593 May 22 09:49 StatusChange.pm > -rw-r--r-- 1 root root 800 Aug 29 09:23 UntouchedInHours.pm > -rw-r--r-- 1 root root 2458 May 22 09:49 UserDefined.pm
Hi, Probably not related to your problem, but I really recommend not putting locally installed files in /usr/share as that space is reserved for the package manager (dpkg) and you could end up with overwritten files there (plus it's difficult to see what came from where). /usr/local/share/request-tracker4/lib exists for this purpose so you could move that file into /usr/local/share/request-tracker4/lib/RT/Condition/ Cheers, Dominic. -- Dominic Hargreaves, Systems Development and Support Section IT Services, University of Oxford, 13 Banbury Road, Oxford, OX2 6NN
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