On Fri, Sep 13, 2013 at 10:09:30AM -0400, Triplett, Jeff wrote:
>    What is the best way to programmatically add and edit users in RT?

The Perl API which you can read more about on
http://docs.bestpractical.com

If you're just importing users, rather than adding them occasionally,
use something like RT-Extension-LDAPImport instead (or script
something based on it).

https://metacpan.org/release/RT-Extension-LDAPImport

-kevin

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