You don't mention your RT version, so I'm not sure if this applies: There was a bug in the early 4.0.x releases which prevented any weekly dashboards from being emailed out. This was fixed in v4.0.3 in 2011.
-----Original Message----- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of globo Sent: Friday, September 20, 2013 6:22 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Weekly and Monthly Subscription mails to Dashboards not sending Hi Ruslan, I create a new dashboard and still can’t get the Frequency to work on the dashboard. In the RT log I get the following [Fri Sep 20 10:14:51 2013] [debug]: Checking against subscription 378 for recurringtasks with frequency weekly, hour 11:00, dow Friday, dom 20, fow 1, counter 6 (/opt/rt4/sbin/../lib/RT/Dashboard/Mailer.pm:152) I don’t get any emails and there’s no log in the mail log. Do I need to enable something to get the Frequency on the dashboards to work? It very strange the daily schedule works fine. Any other logs I could check to see why these emails are not being sent out ? -- View this message in context: http://requesttracker.8502.n7.nabble.com/Weekly-and-Monthly-Subscription-mails-to-Dashboards-not-sending-tp55292p55305.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training in New York, October 8th and 9th: http://bestpractical.com/training
-- RT Training in New York, October 8th and 9th: http://bestpractical.com/training