Thanks Matt but more interest in the url address for the browser. I already have rt consuming different email boxes and placing the emails in different queues.
So in the browser I would like the agents for the CSR group to enter CSRRequests.copesan.com and for the CSA group I would like them to enter CSARequests.copesan.com. Currently when I try to do this I get. Forbidden possible forgery from the webserver. Thanks Bryon Baker Network Operations Manager Copesan - Specialists in Pest Solutions 800-267-3726 • 262-783-6261 ext. 2296 [email protected]<mailto:[email protected]> www.copesan.com<http://www.copesan.com/> "Servicing North America with Local Care" From: Matt Brister [mailto:[email protected]] Sent: Friday, September 20, 2013 1:27 PM To: Bryon Baker Cc: [email protected] Subject: Re: [rt-users] WebDomain I *think* I understand what you are asking, and the answer could be Yes. As long as RT-Mailgate can get the message and Exim can send a reply, the domain doesn't matter much. For instance, we have a single RT instance on talentwisecorp.net that checks mail on 2 different Exchange servers via Postfix: docusign.talentwise.com and talentwise.com. Each is set up in the Mailgate to populate a different queue, and we have no issues. We did have to do some voodoo to make the messages pass through our Forefront server, but that is beyond the scope of this group. -- Matt Brister - Sr. Desktop Support Analyst ([email protected]<mailto:[email protected]>) O: (425)492-8281 C: (425)533-5714 -----Original Message----- From: Bryon Baker <[email protected]<mailto:bryon%20baker%20%[email protected]%3e>> To: [email protected]<mailto:[email protected]> <[email protected]<mailto:%[email protected]%22%20%[email protected]%3e>> Subject: [rt-users] WebDomain Date: Fri, 20 Sep 2013 18:04:27 +0000 Can RT respond to multiple web domains? Such as CSRRequests.copesan.com and CSARequest.copesan.com Thanks Bryon Baker Network Operations Manager Copesan - Specialists in Pest Solutions 800-267-3726 . 262-783-6261 ext. 2296 [email protected]<mailto:[email protected]> www.copesan.com<http://www.copesan.com> "Servicing North America with Local Care"
-- RT Training in New York, October 8th and 9th: http://bestpractical.com/training
