On Wed, 2013-10-02 at 21:26 -0500, Max McGrath wrote: > Trying to get from 4.0.16 to 4.2.0rc5. > > > Make upgrade and make database-upgrade go fine, but when I restart > Apache I get: > > > root@help:/tmp/rt-4.2.0rc5# /etc/init.d/apache2 restart > Syntax error on line 44 of /etc/apache2/sites-enabled/000-default: > Can't locate Symbol/Global/Name.pm in @INC
RT 4.2 has additional dependencies that RT 4.0 does not. You skipped step 3 (`make testdeps`) of the upgrade steps in README: http://bestpractical.com/docs/rt/4.2.0/README - Alex -- RT Training in New York, October 8th and 9th: http://bestpractical.com/training
