On 10/4/13 10:15 AM, McLean, Devin wrote:
Has anyone figured out how to do custom field groups? There doesn’t seem to be any documentation on this yet.
You can find configuration docs here: http://www.bestpractical.com/docs/rt/4.2/RT_Config.html#CustomFieldGroupings and we'll have a blog post coming out soon. -- -- RT Training in New York, October 8th and 9th: http://bestpractical.com/training