Yes, it was an upgrade from 4.0.16. Under 4.0.16 all was fine and queue numbers represented reality.
I was using a custom lifecycle under the actions. When things went to resolved, I changed it from Comment to Respond. -- Max McGrath Network Administrator Carthage College 262-552-5512 [email protected] On Wed, Oct 23, 2013 at 1:27 PM, Alex Vandiver <[email protected]>wrote: > On Tue, 2013-10-22 at 08:39 -0500, Max McGrath wrote: > > > If you look at the attached screenshot, I have tickets in all of my > > queues. But on the right side, under Quick Search, it shows that all > > of my tickets reside in the Other queue. Not sure what is wrong or > > how to fix that. Any suggestions? > > That is exceedingly odd. Was this an upgrade? If so, from what > version? Are you using custom lifecycles at all? > - Alex > > >
