On Tue, Oct 29, 2013 at 01:04:36AM -0700, andkulb wrote: > Hello, > > I have a queue named AAA. Then there are a custum field for queues - SubUnit > with values: a, b, c. > > Queue AAA has a value 'a' of SubUnit custom field. > > How can I extract that value? I want to use that value on scrip.
Same way you do it for tickets, or users or any other Record which can have Custom Fields. http://bestpractical.com/docs/rt/latest/RT/Record.html#FirstCustomFieldValue-FIELD -kevin
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