Add this line into RT_SiteConfig.pm:
Set($AutocompleteOwners, 0);

From: [email protected] 
[mailto:[email protected]] On Behalf Of Chris Hall
Sent: Tuesday, November 05, 2013 9:37 AM
To: rt-users
Subject: [rt-users] Question about 4.2 and setting the owner

Hello all,

I have somewhat of an aesthetics question about RT 4.2.  Back in 4.0, when my 
helpdesk people went to create a ticket, etc, they would sometimes need to 
change the owner in the basics field.  In 4.0 it was a dropdown.  In 4.2, it's 
now a typed auto-completing field. Is there a way to revert to the dropdown 
easily?

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