Hi Kevin I used the perl that was already installed on the system But I did update Symbol:Global:Name with cpan to version 0.04
How do I check to see if my RT perl and mod_perl are the same Nick -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kevin Falcone Sent: Tuesday, November 05, 2013 22:07 To: [email protected] Subject: Re: [rt-users] apache can't locate Symbol/Global/Name.pm On Sat, Nov 02, 2013 at 08:55:48PM +0100, Nick Price wrote: > I was trying to upgrade RT from 4.0.17 to 4.2.0 on fedora 18 > > When I start apache I get "Can't locate Symbol/Global/Name.pm in > @INC > > Mod_perl was installed with yum when I first installed RT 4.0.15 update to 4.0.17 went ok > everything worked > > I did install Symbol:Global:Name with cpan version 0.04 > > Mod_perl version 2.0.7 When upgrading to 4.2.0, did you use the system perl or install a custom perl? > His readme tells me what it does but nothing on how to install it > so apache can see it That's not really the purview of a README, that's usually unix permissions or web server configuration. Symbol::Global::Name can be used in non-RT contexts. Assuming your RT perl and mod_perl perl are the same, the usual next step is to check that the web server can read the file Symbol/Global/Name.pm found in one of the paths referenced in the error message you truncated. -kevin
