I am a bit of a Noob. Please bear with me. I have successfully installed Ubuntu13.10 and RT4.2, but I am having problems getting the rt-mailgate to create a ticket when emailed. I must be missing a step. I am able to email users when manually creating a ticket in RT, but replies and comments do not work. Below are my config files: ************************************************* RT_Siteconfig.pm Set( $rtname, 'NHSoCal'); Set( $Organization, 'nhsocal.com'); Set( $Timezone, 'US/Pacific'); Set( $WebDomain, 'rtv4.nhsocal.com'); Set( $WebPort, 443); Set( $WebPath, ''); Set( $DatabasePassword, '4rtW0rk!'); Set( $CorrespondAddress, '[email protected]'); Set( $CommentAddress, '[email protected]'); #Set( $MaxAttachmentSize, 10000000); #Set( $FriendlyFromLineFormat, "\"%s\" <%s>");
******************************************** root@RTv4:/opt/rt4/etc# cat /etc/aliases # See man 5 aliases for format #postmaster: root rt4ticket: "|/opt/rt4/bin/rt-mailgate --queue General --action correspond --url https://rtv4.nhsocal.com/"; rt4comment: "|/opt/rt4/bin/rt-mailgate --queue General --action comment --url https://rtv4.nhsocal.com/"; ********************************************** *Apache2 Config:* 000-default.conf default-ssl.conf rt.conf root@RTv4:/etc/apache2/sites-available# cat rt.conf <IfModule mod_ssl.c> <VirtualHost _default_:443> # Request Tracker ServerName rtv4.nhsocal.com:443 AddDefaultCharset UTF-8 DocumentRoot /opt/rt4/share/html Alias /NoAuth/images/ /opt/rt4/share/html/NoAuth/images/ ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/ <Location /> ## Apache version < 2.4 (e.g. Debian 7.2) #Order allow,deny #Allow from all ## Apache 2.4 Require all granted </Location> <Directory "/opt/rt4/sbin"> SSLOptions +StdEnvVars </Directory> #ServerAdmin webmaster@localhost #DocumentRoot /var/www # Available loglevels: trace8, ..., trace1, debug, info, notice, warn, # error, crit, alert, emerg. # It is also possible to configure the loglevel for particular # modules, e.g. #LogLevel info ssl:warn ErrorLog ${APACHE_LOG_DIR}/error.log CustomLog ${APACHE_LOG_DIR}/access.log combined ************************************************************* PostFix Config root@RTv4:/etc/postfix# cat main.cf # See /usr/share/postfix/main.cf.dist for a commented, more complete version # Debian specific: Specifying a file name will cause the first # line of that file to be used as the name. The Debian default # is /etc/mailname. #myorigin = /etc/mailname smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu) biff = no # appending .domain is the MUA's job. append_dot_mydomain = no # Uncomment the next line to generate "delayed mail" warnings #delay_warning_time = 4h readme_directory = no myhostname = rtv4.nhsocal.com alias_maps = hash:/etc/aliases myorigin = /etc/mailname mydestination = rtv4.nhsocal.com, localhost.nhsocal.com, localhost relayhost = 10.10.1.37 mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128 #mainbox_command = procmail -a "$EXTENSION" #mailbox_size_limit = 0 #recipient_delimiter = + #inet_interfaces = all -- View this message in context: http://requesttracker.8502.n7.nabble.com/RT4-2-with-Ubuntu13-10-and-Postfix-tp55783.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
