So I managed to get debug logging working finally. Had to chmod the rt.log file to get it to write. Here's the pertinent information:
[13962] [Fri Nov 15 15:14:53 2013] [debug]: Attempting to use external auth service: My_LDAP (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:213) [13962] [Fri Nov 15 15:14:53 2013] [debug]: Calling UserExists with $username (tamas.mccoy) and $service (My_LDAP) (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:254) [13962] [Fri Nov 15 15:14:53 2013] [debug]: UserExists params: username: tamas.mccoy , service: My_LDAP (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:439) [13962] [Fri Nov 15 15:14:53 2013] [debug]: LDAP Search === Base: dc=corp,dc=mclendons,dc=com == Filter: (&(objectClass=*)(sAMAccountName=tamas.mccoy)) == Attrs: l,cn,st,mail,sAMAccountName,co,streetAddress,postalCode,telephoneNumber,sAMAccountName,physicalDeliveryOfficeName,sAMAccountName (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:469) [13962] [Fri Nov 15 15:14:53 2013] [debug]: Password validation required for service - Executing... (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:304) [13962] [Fri Nov 15 15:14:53 2013] [debug]: Trying external auth service: My_LDAP (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:153) [13962] [Fri Nov 15 15:14:53 2013] [debug]: LDAP Search === Base: dc=corp,dc=mclendons,dc=com == Filter: (&(sAMAccountName=tamas.mccoy)(objectClass=*)) == Attrs: dn (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:186) [13962] [Fri Nov 15 15:14:53 2013] [debug]: Found LDAP DN: CN=Tamas McCoy,OU=Users,OU=Corporate,OU=Sites,OU=McLendons,DC=corp,DC=mclendons,DC=com (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:220) [13962] [Fri Nov 15 15:14:53 2013] [debug]: LDAP Search === Base: CN=Domain Users,CN=Users,DC=corp,DC=mclendons,DC=com == Scope: base == Filter: (memberOf=CN=Tamas McCoy,OU=Users,OU=Corporate,OU=Sites,OU=McLendons,DC=corp,DC=mclendons,DC=com) == Attrs: dn (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:256) [13962] [Fri Nov 15 15:14:53 2013] [debug]: LDAP group membership check returned 0 results (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:285) [13962] [Fri Nov 15 15:14:53 2013] [info]: My_LDAP AUTH FAILED: tamas.mccoy (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:289) [13962] [Fri Nov 15 15:14:53 2013] [debug]: LDAP password validation result: 0 (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:483) [13962] [Fri Nov 15 15:14:53 2013] [debug]: Password Validation Check Result: 0 (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:308) [13962] [Fri Nov 15 15:14:53 2013] [debug]: Autohandler called ExternalAuth. Response: (0, Password Invalid) (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:16) [13962] [Fri Nov 15 15:14:53 2013] [error]: FAILED LOGIN for tamas.mccoy from 192.168.1.68 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:814) Tamas McCoy IT Assistant McLendon Hardware, Inc. [email protected]<mailto:[email protected]> cell 206.753.7778 All email sent via the McLendon Hardware Email System is for business use only. Using this email system for any other purpose is strictly prohibited. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.
