On Thu, Nov 21, 2013 at 06:05:23PM -0800, Jay Christopherson wrote: > No, no entries beyond the startup messages. I thought maybe there would be > some connection errors (a flush-hosts situation or something), but nothing. > > > On Thu, Nov 21, 2013 at 6:02 PM, Alex Vandiver > <ale...@bestpractical.com>wrote: > > > On Thu, 2013-11-21 at 15:20 -0800, Jay Christopherson wrote: > > > I just installed a new instance of RT (4.2.1). I've been using RT for > > > quite a long time now, through a lot of different versions, but this > > > is a new issue for me. > > > > Is there anything of note in the mysql logs? > > - Alex > >
Hi Jay, It might be a long shot, but do you have a connection timeout set for your MySQL DB? Try disabling that. I was bit by that once and was astounded to find out that the DB just dropped a valid connection like that. It seems more useful in a broken web app type of way to keep from leaking connections but normal apps do not expect to lose a good connection. :) Regards, Ken