I am seeking desperately some help to figure out the issue I am having after upgrading from RT 4.0.7 to 4.2.1. New RT seems to working fine other than mailgate cannot forward outside email to queues. I can send out the mail from RT web interface without problems. Rt debug is not giving any useful logs.
Here is the tail from sendmail's log file Dec 4 10:17:11 rt-dev sm-mta[13877]: rB4IHA97013875: to="|/opt/rt4/bin/rt-mailgate --debug --queue mamirtest --action correspond --url https://rt-dev.myrt.com", ctladdr=<[email protected]> (8/0), delay=00:00:00, xdelay=00:00:00, mailer=prog, pri=35334, dsn=4.0.0, stat=Deferred: prog mailer (/bin/sh) exited with EX_TEMPFAIL Here is the result of make testdeps RT mailgate stop working after I run make fixdeps. users: rt group (www-data) ...found bin owner (root) ...found libs owner (root) ...found libs group (bin) ...found web owner (www-data) ...found web group (www-data) ...found CLI dependencies: Text::ParseWords ...found Term::ReadKey ...found Getopt::Long >= 2.24 ...found HTTP::Request::Common ...found Term::ReadLine ...found LWP ...found CORE dependencies: Storable >= 2.08 ...found Encode >= 2.39 ...found Crypt::Eksblowfish ...MISSING Module::Versions::Report >= 1.05 ...found List::MoreUtils ...found Errno ...found DBI >= 1.37 ...found Devel::StackTrace >= 1.19 ...found HTTP::Message >= 6.0 ...MISSING Text::Password::Pronounceable ...found Devel::GlobalDestruction ...found Time::ParseDate ...found IPC::Run3 ...found Tree::Simple >= 1.04 ...found HTML::Scrubber >= 0.08 ...found HTML::Quoted ...found Sys::Syslog >= 0.16 ...found Mail::Mailer >= 1.57 ...found Data::GUID ...MISSING HTML::Mason >= 1.43 ...found HTML::Entities ...found LWP::Simple ...found Symbol::Global::Name >= 0.04 ...MISSING DateTime::Format::Natural >= 0.67 ...MISSING Plack >= 1.0002 ...MISSING File::Glob ...found Class::Accessor >= 0.34 ...found Text::Wrapper ...found Regexp::Common::net::CIDR ...found Log::Dispatch >= 2.30 ...MISSING HTML::FormatText::WithLinks::AndTables ...MISSING DateTime >= 0.44 ...found CGI::Emulate::PSGI ...found Text::Quoted >= 2.07 ...MISSING Regexp::IPv6 ...found CGI >= 3.38 ...found CSS::Squish >= 0.06 ...found DateTime::Locale >= 0.40 ...found CGI::PSGI >= 0.12 ...found Apache::Session >= 1.53 ...found Date::Extract >= 0.02 ...MISSING Digest::SHA ...found HTML::Mason::PSGIHandler >= 0.52 ...found MIME::Entity >= 5.504 ...MISSING Locale::Maketext::Lexicon >= 0.32 ...found Module::Refresh >= 0.03 ...MISSING Role::Basic >= 0.12 ...MISSING Digest::base ...found File::Temp >= 0.19 ...found Date::Manip ...MISSING Locale::Maketext >= 1.06 ...found HTML::RewriteAttributes >= 0.05 ...MISSING Text::Template >= 1.44 ...found CGI::Cookie >= 1.20 ...found Scalar::Util ...found XML::RSS >= 1.05 ...found File::Spec >= 0.8 ...found Text::WikiFormat >= 0.76 ...found DBIx::SearchBuilder >= 1.65 ...MISSING File::ShareDir ...found Regexp::Common ...found Digest::MD5 >= 2.27 ...found HTML::FormatText::WithLinks >= 0.14 ...MISSING Mail::Header >= 2.12 ...MISSING Locale::Maketext::Fuzzy >= 0.11 ...MISSING Time::HiRes ...found Email::Address::List ...MISSING Net::CIDR ...found JSON ...found UNIVERSAL::require ...found Email::Address >= 1.897 ...MISSING Plack::Handler::Starlet ...found DASHBOARDS dependencies: URI::QueryParam ...found URI >= 1.59 ...found MIME::Types ...found FASTCGI dependencies: FCGI::ProcManager ...found FCGI >= 0.74 ...found GD dependencies: GD::Text ...found GD ...found GD::Graph >= 1.47 ...MISSING GPG dependencies: File::Which ...MISSING PerlIO::eol ...found GnuPG::Interface ...found ICAL dependencies: Data::ICal ...found MAILGATE dependencies: Pod::Usage ...found LWP::UserAgent >= 6.0 ...MISSING Crypt::SSLeay ...MISSING Getopt::Long ...found Net::SSL ...MISSING LWP::Protocol::https ...found Mozilla::CA ...MISSING PG dependencies: DBD::Pg >= 1.43 ...found SMIME dependencies: String::ShellQuote ...MISSING File::Which ...MISSING Crypt::X509 ...MISSING USERLOGO dependencies: Convert::Color ...found SOME DEPENDENCIES WERE MISSING. MAILGATE missing dependencies: LWP::UserAgent >= 6.0 ...MISSING Mozilla::CA ...MISSING Net::SSL ...MISSING Crypt::SSLeay ...MISSING SMIME missing dependencies: Crypt::X509 ...MISSING File::Which ...MISSING String::ShellQuote ...MISSING GPG missing dependencies: File::Which ...MISSING GD missing dependencies: GD::Graph >= 1.47 ...MISSING CORE missing dependencies: Text::Quoted >= 2.07 ...MISSING DBIx::SearchBuilder >= 1.65 ...MISSING Crypt::Eksblowfish ...MISSING Data::GUID ...MISSING MIME::Entity >= 5.504 ...MISSING Date::Extract >= 0.02 ...MISSING Symbol::Global::Name >= 0.04 ...MISSING HTML::FormatText::WithLinks >= 0.14 ...MISSING DateTime::Format::Natural >= 0.67 ...MISSING Plack >= 1.0002 ...MISSING Module::Refresh >= 0.03 ...MISSING Role::Basic >= 0.12 ...MISSING Mail::Header >= 2.12 ...MISSING Locale::Maketext::Fuzzy >= 0.11 ...MISSING Email::Address::List ...MISSING HTTP::Message >= 6.0 ...MISSING Log::Dispatch >= 2.30 ...MISSING HTML::FormatText::WithLinks::AndTables ...MISSING Date::Manip ...MISSING HTML::RewriteAttributes >= 0.05 ...MISSING Email::Address >= 1.897 ...MISSING Perl library path for /usr/bin/perl: /etc/perl /usr/local/lib/perl/5.10.1 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl -- View this message in context: http://requesttracker.8502.n7.nabble.com/mailgate-cannot-forward-emails-to-queses-after-upgrade-from-4-0-7-to-4-2-1-EX-TEMPFAIL-error-tp56008.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
